Security at Actori

Actori is the control plane that governs what AI agents can do — we hold it to the standard we sell.

Data protection

In transit

HTTPS/TLS at the load balancer. App-to-database traffic requires TLS 1.2 or higher; the database is reachable only from the application tier inside a private VPC — no public exposure.

At rest

Data storage encrypted in Actori’s infrastructure.

Your agents don’t need to hold the keys.

Actori holds every downstream credential — your AWS keys, Snowflake passwords, GitHub/Slack tokens, SSH keys — and makes the call itself. Your agents get results, not credentials.

  • ✓Connector credentials are AES-256 encrypted at rest.

Identity & access

  • ✓Every agent has its own identity — a per-agent signed token and least-privilege grants. Revocable.
  • ✓Admin sessions use signed tokens with pinned signing algorithms.
  • ✓SSO for admin login: OIDC (Okta, Microsoft Entra ID, Google Workspace, or any OIDC provider), configurable per organisation.
  • ✓Role-based and attribute-based access control, enforced on every action before it dispatches.

Deployment & isolation

Multi-tenant SaaS

Shared infrastructure in Actori’s cloud (US region). Fastest onboarding; tenant isolation is fail-closed.

Dedicated deployment

For enterprises that require it, Actori runs your instance in an isolated cloud account — same platform, no shared infrastructure.

Auditability

  • ✓Actions are recorded and the records are written server-side at the gate, not by the agent — an agent can’t fabricate or erase its own trail.
  • ✓Every record carries its decision basis — which grant matched, which policy rules ran and what they returned, as they stood at that moment — so an auditor never has to ask what the rules were back then.

Data handling & privacy

  • ✓Actori is a governance layer, not a model provider — it does not train any model on your data.
  • ✓Optional AI-assisted features: when you enable them, requests are sent to the LLM provider you select (Anthropic, OpenAI, Google, or Mistral) using your own API key. These features are off by default.
  • ✓The following are configured by you, with your own credentials, and are not Actori subprocessors: your connectors, your notification channels (email, Slack, Telegram, WhatsApp or a webhook), and — if enabled — the LLM provider above.
  • ✓Where your data lives: Actori’s cloud (US region).
  • ✓Subprocessors (parties that may process customer data on our behalf):
    • –Amazon Web Services (AWS) — hosting, the database and its backups, and outbound email (us-east-1).
    • –Google — sign-in, if you sign in with Google.
    • –GitHub — sign-in, if you sign in with GitHub.

Audit log retention. Audit records and agent activity are kept for as long as the account exists — an audit trail with holes in it is not an audit trail. Server logs are kept for 30 days and database backups for 7 days.

Data deletion. When you close your account we delete its data within 30 days of the request, and the copies in backups expire 7 days after that. We may retain what the law or a contract requires. The full schedule is in the Privacy Policy.

Security & your review

Actori is early-stage and does not hold formal certifications (SOC 2 / ISO 27001) yet. Here’s how we protect your data and support your security team:

  • ✓We’ll complete your security questionnaire and walk your team through our architecture.
  • ✓Report issues: security@aonuva.com

Reliability

Availability. Production runs across two availability zones: the database keeps a standby replica in the second zone, and the application tier scales across both.

We don’t publish a contractual uptime figure at this stage; a formal SLA is available as part of an Enterprise agreement.

Have a security question, questionnaire, or issue to report?

security@aonuva.com
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